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FOR IMMEDIATE RELEASE

For more information, please contact:

Christine Hamele

HCA Midwest Health, Associate Vice President Media Relations and Community Affairs

913-208-5566

christine.hamele@hcamidwest.com

Kimberly Winter Stern

HCA Midwest Health News Bureau

913-449-4294

kimberlyHCAMidwest@sternwrites.com

HEALTHGRADES NAMES MENORAH MEDICAL CENTER A

2024 PATIENT EXPERIENCE AND SAFETY AWARD RECIPIENT

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Menorah Medical Center outperforms 98% of U.S. hospitals in patient safety and experience.

OVERLAND PARK, KAN. — (March 26, 2024) Menorah Medical Center — part of HCA Midwest Health, Kansas City’s largest healthcare provider — announced today that it has been recognized as a 2024 Patient Safety Excellence Award™ and Outstanding Patient Experience Award™ recipient by Healthgrades, the leading resource consumers use to find a hospital or doctor.

Menorah Medical Center was recognized with these achievements and numerous other accolades from Healthgrades, including a Healthgrades® ‘America’s 250 Best Hospitals’ Award™ for three consecutive years (2022-2024) earlier this year. This award reflects Menorah’s dedication to providing a safe, high-quality care experience for all patients. It places the organization among an elite group of only 79 hospitals nationwide to achieve both awards.

“We strive for the highest level and standards of excellence in patient care and patient safety at Menorah Medical Center,” said Chief Medical Officer Joseph Reuben, M.D. “Our leaders and frontline staff collaborate, communicate, and use best practices to ensure we give the best to the patients and community that we serve every day.”

Healthgrades evaluated risk-adjusted complication and mortality rates for approximately 4,500 hospitals nationwide to determine the nation’s premier hospitals for patient safety. Healthgrades’ analysis revealed marked declines in patient safety, particularly among the nation’s lowest-performing hospitals. As a result, patients who seek care at hospitals receiving the 2024 Patient Safety Excellence Award have a significantly lower risk of experiencing one of the four leading patient safety indicators than patients treated at non-recipient hospitals:

  • In-hospital fall resulting in fracture (approximately 52% less likely)*
  • Collapsed lung due to a procedure or surgery in or around the chest (approximately 56% less likely)*
  • Pressure sores or bed sores acquired in the hospital (approximately 67% less likely)*
  • Catheter-related bloodstream infections acquired in the hospital (approximately 71% less likely)*

Similarly, Menorah Medical Center outperformed its peers — based on patient feedback — to achieve the 2024 Outstanding Patient Experience Award. Survey questions focus on patients’ perceptions of their hospital care, from cleanliness and noise levels to medication explanations and staff responsiveness. The measures also include whether a patient would recommend the hospital to friends or family and their overall rating of the hospital.**

“We’re proud to recognize Menorah Medical Center for its commitment to ensuring a best-in-class hospital stay for all patients,” said Brad Bowman, MD, chief medical officer and head of data sciences at Healthgrades. Menorah Medical Center’s success demonstrates that patient safety and patient satisfaction go hand in hand, and we look forward to its continued leadership in these critical areas of patient care.”

Healthgrades is committed to providing the most scientifically accurate information about doctors and hospitals–with data insights not available anywhere else. To learn more about how Healthgrades measures hospital quality, visit healthgrades.com.

For more information about Menorah Medical Center, visit HCAMidwest.com.

MENORAH MEDICAL CENTER RECOGNIZED WITH HEALTHGRADES AWARDS

One of Healthgrades America’s 100 Best Hospitals for Orthopedic Surgery™ for 2 Years in a Row (2023-2024)

One of Healthgrades America’s 100 Best Hospitals for Joint Replacement™ for 2 Years in a Row (2023-2024)

One of Healthgrades America’s 100 Best Hospitals for Prostate Surgeries™ in 2024

One of Healthgrades America’s 50 Best Hospitals for Surgical Care™ for 2 Years in a Row (2023-2024)

Cardiac

Five-Star Recipient for Pacemaker Procedures for 4 Years in a Row (2021-2024)

Critical Care

Recipient of the Healthgrades Critical Care Excellence Award™ for 3 Years in a Row (2022-2024)

Named Among the Top 10% in the Nation for Critical Care for 3 Years in a Row (2022-2024)

Five-Star Recipient for Treatment of Sepsis for 4 Years in a Row (2021-2024)

Five-Star Recipient for Treatment of Diabetic Hospitalizations for 2 Years in a Row (2023-2024)

Surgical Care

Recipient of the Healthgrades Surgical Care Excellence Award™ for 2 Years in a Row (2023-2024)

Named Among the Top 5% of Hospitals in the Nation for Surgical Care for 2 Years in a Row (2023-2024)

Named Among the Top 10% of Hospitals in the Nation for Surgical Care for 2 Years in a Row (2023-2024)

Orthopedics

Recipient of the Healthgrades Orthopedic Surgery Excellence Award™ for 2 Years in a Row (2023-2024)

Recipient of the Healthgrades Joint Replacement Excellence Award™ for 2 Years in a Row (2023-2024)

Named Among the Top 5% in the Nation for Joint Replacement for 2 Years in a Row (2023-2024)

Named Among the Top 10% in the Nation for Overall Orthopedic Services for 2 Years in a Row (2023-2024)

Named Among the Top 10% in the Nation for Joint Replacement for 2 Years in a Row (2023-2024)

Five-Star Recipient for Total Knee Replacement for 3 Years in a Row (2022-2024)

Five-Star Recipient for Total Hip Replacement for 2 Years in a Row (2023-2024)

Five-Star Recipient for Hip Fracture Treatment for 2 Years in a Row (2023-2024)

Five-Star Recipient for Back Surgery in 2024

Prostate Surgery

Recipient of the Healthgrades 2024 Prostate Surgery Excellence Award™

Named Among the Top 10% in the Nation for Prostate Surgery in 2024

Five-Star Recipient for Prostate Removal Surgery in 2024

Pulmonary

Five-Star Recipient for Treatment of Pneumonia for 3 Years in a Row (2022-2024)

*Statistics are calculated from Healthgrades Patient Safety Ratings and Excellence Award Methodology, based primarily on AHRQ technical specifications (Version 2023.0.1) to MedPAR data from approximately 4,500 hospitals from 2020 through 2022 and represent three-year estimates for Medicare patients only.

**To determine the leading hospitals for patient experience, Healthgrades applies a scoring methodology to ten patient experience measures using Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data submitted by the hospital’s patients. To learn more about how Healthgrades evaluates patient experience, see the complete Healthgrades Outstanding Patient Experience Award Methodology. A patient-friendly overview of our methodology is also available here.

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